Leading the Organization You Inherited
CEOs are held accountable for systems they didn’t choose.
In a recent conversation with an FQHC CEO, this came up more directly than I’ve heard it before.
Most organizations aren’t designed.
They evolve.
Over time, decisions layer on top of each other:
Workflows built for a different scale
Staffing models shaped by past constraints
Processes no one would design today, but no one has fully reworked
And then a new CEO steps in.
Accountable for performance
Without having chosen the system producing it
What looks like underperformance is often misalignment inside the system itself
Not one problem
But a set of decisions that no longer fit together
The work isn’t starting from scratch
It’s deciding what to keep
what to challenge
and what to rebuild
While the organization is still running
Most people underestimate how much of leadership is reworking inherited systems
not creating new ones
Where are you working around a system that probably needs to be rethought?